Choosing a Funeral Home

There are many tasks associated with arranging for the final disposition of human remains, and co-ordinating a meaningful ceremony for the deceased. A funeral director can assist you in completing those tasks, easing your burden during a difficult time. The services and human resources of a funeral home are available 24 hours per day, answering calls that come at the ring of a telephone or the sound of a doorbell.  

When choosing a funeral home consider the following:

  • Have you met the funeral director in your community?
  • Do you know their personal and professional reputation?
  • How long have they been serving their community?
  • What has been the experience of relatives, friends and neighbours?
  • Is the funeral home a full service facility and able to handle all of your needs (e.g. chapel, visitation room, reception and catering facilities, parking, licensed staff etc.)?
  • Is the funeral home a member in good standing with the British Columbia Funeral Association?
  • Be an informed consumer
  • Don’t be reluctant to ask questions
  • Look for the British Columbia Funeral Association Logo

The British Columbia Funeral Association acts as a provincial referral service to member funeral homes. The toll-free number is 800-665-3899 or (250) 592-3213.

What is the difference between a Memorial Society and a funeral home?

A memorial society is not a funeral home. A memorial society sells memberships only. For the price of the memorial society registration or membership fee, members are provided with a designation form to record their personal funeral and disposition requests. The completed designation form is kept on file with the society office and a copy is also provided to the contract funeral service provider. Many non-society funeral homes offer a similar designation and filing service for no charge.

Know Which Funeral Home Honours Society Memberships

The estate, or the survivors, of a deceased society member will be responsible for funeral, cremation and cemetery expenses at the time of the death. It is extremely important that you understand what funeral home will be honouring your memorial society membership. Becoming a member of a memorial society generally means that a fixed price has been negotiated by the society with a designated funeral provider. Unless the member prepaid these fees, survivors will be responsible for funeral expenses at the published contract rate. Some non-society funeral homes will honour memorial society memberships at contract rates.

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BRITISH COLUMBIA FUNERAL ASSOCIATION
SUITE 211 - 2187 OAK BAY AVENUE VICTORIA  BC V8R 1G1
TEL  250.592.3213  |  TOLL FREE  800.665.3899

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